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Common questions
Frequently asked questions
Answers to the questions people ask most about Wseel and its services.
What is Al Waseel?
What services does the Wseel platform offer?
Is the service free?
How do I submit a financing request through the platform?
What is the difference between Wseel and going directly to banks?
Is the financing Sharia-compliant?
What are the basic requirements to submit a financing request?
How can I contact the Wseel team?
Who is the Wseel platform for?
Must the person who submits a financing request on the platform be an authorised person?
Does the Wseel platform carry out credit enquiries and verification (KYC)?
How can I file a complaint or an objection?
How does Wseel protect client privacy and data security?